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Computer Technician - Knowledge Module

Hybrid Learning Solutions · e-book

R1100 incl. VAT

Printed copy: R2250 incl. VAT.

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About this book

The theory textbook for the QCTO Occupational Certificate: Computer Technician (NQF Level 5, SAQA ID 101408), written to the curriculum's knowledge modules and illustrated with figures throughout. Part of a 3-book learner pack with the Practical Skills Workbook and Workplace Logbook.

What is inside

  1. Chapter 1: The Computer Technician’s Job in South Africa
  2. Chapter 2: Working with End User Software
  3. Chapter 3: Supporting People: Communication, Service and Conflict
  4. Chapter 4: Digital Literacy, Social Media and Online Conduct
  5. Chapter 5: Inside the System Unit
  6. Chapter 6: Processors, Memory and the Motherboard
  7. Chapter 7: Storage, Formatting and Partitioning
  8. Chapter 8: Peripherals, Ports, Cables and Power
  9. Chapter 9: Assembling, Upgrading and Diagnosing Hardware
  10. Chapter 10: Sustainable Computing and E-Waste in South Africa
  11. Chapter 11: What an Operating System Does
  12. Chapter 12: Installing and Imaging an Operating System
  13. Chapter 13: User Accounts, Permissions and Configuration
  14. Chapter 14: Application Software, Licensing and Deployment
  15. Chapter 15: Malware, Security and Recovery
  16. Chapter 16: Data Communication and Network Topologies
  17. Chapter 17: Addressing, Domains and Network Fault-Finding

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