QCTO qualifications › Entrepreneurial Business Manager
Entrepreneurial Business Manager - Knowledge Module
Hybrid Learning Solutions · e-book
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Printed copy: R2250 incl. VAT.
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About this book
The theory textbook for the QCTO National Occupational Certificate: Entrepreneurial Business Manager (NQF Level 4, SAQA ID 124447), Services SETA. Nine chapters covering all ten knowledge modules (44 credits, 303 assessment criteria): business ethics, etiquette and self-management; diversity, teams, customer service and business writing; entrepreneurship and the business plan; innovation, viability and the market landscape; costing, pricing, cash flow and funding; leading and managing a small business; registrations, tax, action plans, supply chain and people; records, CRM, marketing and risk; and financial control and financial statements — with one township bakery as the case throughout.
- Level: NQF Level 4
- SAQA ID: 124447
- Pages: 287
What is inside
- Chapter 1 — Business Ethics, Etiquette and Self-Management
- Chapter 2 — Working with People: Diversity, Teams, Customers and Business Writing
- Chapter 3 — Entrepreneurship and the Entrepreneur
- Chapter 4 — From Idea to Viable Product
- Chapter 5 — Financing a New Venture: Costs, Prices, Cash Flow and Funding
- Chapter 6 — Leading and Managing a Small Business
- Chapter 7 — Small Business Operations I: Registration, Plans, Supply Chain and People
- Chapter 8 — Small Business Operations II: Records, Customers, Marketing and Risk
- Chapter 9 — Financial Control: Financial Health, Payments, Controls and Financial Statements