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Cover of Supply Chain Practitioner - Knowledge Module

Supply Chain Practitioner - Knowledge Module

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About this book

The theory textbook for the QCTO Occupational Certificate: Supply Chain Practitioner (NQF Level 5, SAQA ID 99111), quality assured by CIPS Africa. Sixteen chapters covering all five knowledge modules and 55 of the qualification's 142 credits — supply chain in the private, public and third sectors, market forces, scanning the external environment, ethics, the South African legal and regulatory framework, adding value through supply chain operations, the sourcing process, technology and the integration of supply chain information, agreement workflows and reading the data, customer service, procurement and inventory, storage and movement of inventory, transportation in logistics, internal and external relationships, marketing, and commercial relationships. Every chapter carries worked examples, Check Your Understanding boxes and end-of-chapter review questions.

What is inside

  1. Chapter 1: Supply Chain in the Private, Public and Third Sectors
  2. Chapter 2: Market Forces and the Supply Chain
  3. Chapter 3: Scanning the External Environment
  4. Chapter 4: Ethics and the Supply Chain
  5. Chapter 5: The South African Legal and Regulatory Framework
  6. Chapter 6: Adding Value Through Supply Chain Operations
  7. Chapter 7: The Sourcing Process
  8. Chapter 8: Technology and the Integration of Supply Chain Information
  9. Chapter 9: Agreement Workflows and Reading the Data
  10. Chapter 10: Customer Service and Inter-related Workflows
  11. Chapter 11: Procurement and Supplying Inventory
  12. Chapter 12: Storage and Movement of Inventory
  13. Chapter 13: Transportation in Logistics
  14. Chapter 14: Internal and External Supply Chain Relationships
  15. Chapter 15: Marketing, Customers and Suppliers
  16. Chapter 16: Commercial Relationships, and Making Them Work

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