QCTO qualifications › Conference and Events Organiser
Conference and Events Organiser - Knowledge Module, Volume 1
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About this book
Volume 1 of the theory textbook for the QCTO Occupational Certificate: Conference and Events Organiser (NQF Level 5, SAQA ID 102944). Chapters 1 to 7 carry 70 of the knowledge component's 119 credits: the events industry; food and beverage service for events; resource and procurement management; event planning; office protocol, deportment and etiquette; project management for events; and new venture creation. Chapters are numbered continuously 1 to 15 across the two volumes. Last date for enrolment on SAQA 102944 is 30 December 2026; last date for achievement is 30 December 2029.
- Level: NQF Level 5
- SAQA ID: 102944
- ISBN (e-book): 978-1-996787-59-5
- Pages: 559
What is inside
- Chapter 1 — Introduction to the Events Industry
- PART A — THE EVENTS INDUSTRY AND THE ORGANISER
- PART B — VENUES, SITES AND THE PEOPLE WHO STAFF EVENTS
- PART C — THE LANGUAGE OF THE EVENTS INDUSTRY
- PART D — TRENDS IN THE EVENTS INDUSTRY
- PART E — GREENING FOR SUSTAINABLE EVENTS
- Chapter 2 — Basic Food and Beverage Service for Events
- PART A — CATERING OPERATIONS
- PART B — FOOD SERVICE REQUIREMENTS
- PART C — MENU SELECTION AND COSTING
- PART D — SERVICE PLANNING
- PART E — BEVERAGE MANAGEMENT
- Chapter 3 — Resource and Procurement Management
- PART A — PRINCIPLES OF FINANCIAL AND SUPPLY CHAIN MANAGEMENT (KM-03-KT01)
- PART B — BUDGETING AND EXPENDITURE (KM-03-KT02)
- PART C — PROCUREMENT (KM-03-KT03)
- PART D — ASSET MANAGEMENT AND STOCKTAKING (KM-03-KT04)
- PART E — DISPOSAL MANAGEMENT (KM-03-KT05)
- PART F — THE BOOK’S OWN ADDITION
- Chapter 4 — Event Planning
- PART A — CLIENT REQUIREMENT ASSESSMENT (KM-04-KT01)
- PART B — THE EVENT TEAM (KM-04-KT02)
- PART C — EVENT PLANNING AND DESIGN: THE MASTER PLAN (KM-04-KT03)
- PART D — EVENT ORGANISING AND COORDINATION (KM-04-KT04)
- Chapter 5 — Office Protocol, Deportment and Etiquette
- PART A — INTERNATIONAL PROTOCOL (KM-05-KT01)
- PART B — CULTURAL DIVERSITY (KM-05-KT02)
- PART C — CROSS-CULTURAL COMMUNICATION SKILLS (KM-05-KT03)
- PART D — GROOMING AND DEPORTMENT (KM-05-KT04)
- Chapter 6 — Project Management for Events
- PART A — THE EVENT AS A PROJECT
- PART B — THE LIFE CYCLE, THE SCOPE AND THE BREAKDOWN
- PART C — BUILDING THE SCHEDULE
- PART D — DEVELOPING THE PROJECT PLAN
- PART E — ADMINISTERING AND MONITORING THE PROJECT
- Chapter 7 — New Venture Creation
- PART A — WHAT IT MEANS TO BE AN ENTREPRENEUR
- PART B — DEVELOPING A SUCCESSFUL BUSINESS
- PART C — WRITING A BUSINESS PLAN
- PART D — SETTING UP A NEW VENTURE
- PART E — MANAGING AND GROWING AN ENTREPRENEURIAL VENTURE
- PART F — WHEN A VENTURE STRUGGLES, AND WHERE TO FIND SUPPORT (BOOK’S OWN EXTENSION)