QCTO qualifications › Hiring Support Coordinator
Hiring Support Coordinator - Practical Skills Workbook
Hybrid Learning Solutions · e-book
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Printed copy: R699.99 incl. VAT.
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About this book
The Practical Skills Workbook for the QCTO National Occupational Certificate: Hiring Support Coordinator (NQF Level 4, SAQA ID 125276). Eight chapters, one for each practical module (70 credits, 16 skills): understanding customer needs and supporting sales; managing client relationships; coordinating operations and inventory; planning and scheduling services; managing contracts; handling finances and cash-ups; allocating people and equipment; and optimising service delivery. Role-play briefs, case documents, templates and competency checklists for every skill, and an integrated task in the style of the external assessment for each chapter.
- Level: NQF Level 4
- SAQA ID: 125276
- Pages: 116
What is inside
- About This Workbook
- Chapter 01: Understanding Customer Needs and Supporting Sales
- Chapter 02: Managing Client Relationships
- Chapter 03: Coordinating Operations
- Chapter 04: Planning and Scheduling Services
- Chapter 05: Managing Contracts
- Chapter 06: Handling Finances
- Chapter 07: Allocating Resources (People and Equipment)
- Chapter 08: Optimising Service Delivery