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Cover of Road Freight Transport Clerk - Facilitator Guide

Road Freight Transport Clerk - Facilitator Guide

Hybrid Learning Solutions · e-book

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Printed copy: R1250 incl. VAT.

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About this book

The Facilitator Guide for the QCTO Intermediate Occupational Certificate: Road Freight Transport Clerk (NQF Level 3, SAQA ID 123403): a lecturer title, one per lecturer. Nine chapters mirroring the Knowledge Module, with session plans, a teaching note for every section, model answers to every Check Your Understanding and review question, marking guides for the Now You Try exercises, and a guide to the written external assessment and its four exit-level outcomes. Not for learners.

What is inside

  1. About This Facilitator Guide
  2. Chapter 1: Emotional Intelligence and Active Learning — Facilitator Guide
  3. Chapter 2: Basics of Computers and Computing Systems — Facilitator Guide
  4. Chapter 3: Ethics and Basic Business Principles — Facilitator Guide
  5. Chapter 4: General Health, Fire Safety and First Aid — Facilitator Guide
  6. Chapter 5: Business Communication and Customer Service — Facilitator Guide
  7. Chapter 6: Incidents, Accidents and Transport Risks — Facilitator Guide
  8. Chapter 7: Legislation and Quality in Road Transportation — Facilitator Guide
  9. Chapter 8: Monitoring of Scheduled Operations — Facilitator Guide
  10. Chapter 9: Basics of Driver and Vehicle Allocation — Facilitator Guide

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