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Management Assistant - Practical Skills Workbook

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About this book

The practical skills workbook for the QCTO Occupational Certificate: Management Assistant (NQF Level 5, SAQA ID 101876). Eight practical skill modules with the curriculum's own practical activity, applied knowledge and internal assessment criteria codes, and a sign-off record for each.

• Level: NQF Level 5
• SAQA ID: 101876
• Pages: 215

What is inside

1. About This Practical Skills Workbook
2. Chapter 01: Create a Trip Itinerary
3. Chapter 02: Address Protocol Requirements
4. Chapter 03: Determine, Acquire and Allocate Resources for the Secretarial Unit
5. Chapter 04: Design and Develop Complex Text Documents
6. Chapter 05: Manage a Small Project
7. Chapter 06: Support the Recruitment, Selection and Induction of Staff
8. Chapter 07: Apply Communication and Effective Customer Relationships
9. Chapter 08: Organise Meetings

Other Management Assistant titles

• Management Assistant - Facilitator Guide
• Management Assistant - Knowledge Module
• Management Assistant - Workplace Logbook