QCTO qualifications › Professional Banking Officer
Professional Banking Officer - Facilitator Guide
Hybrid Learning Solutions · e-book
R600 incl. VAT
Printed copy: R1250 incl. VAT.
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About this book
The Facilitator Guide for the QCTO National Occupational Certificate: Professional Banking Officer (NQF Level 4, SAQA ID 125261): a lecturer title, one per lecturer. Seven chapters mirroring the Knowledge Module, with session plans for 150 contact hours, a teaching note for every section (key concept, common misconception, suggested activity), guidance on the worked examples, answer keys to every review question, and preparation for the two three-hour external assessment papers.
- Level: NQF Level 4
- SAQA ID: 125261
- Pages: 74
What is inside
- About This Facilitator Guide
- Chapter 1: The Banking Environment — Facilitator Guide
- Chapter 2: Clients and the Client Experience — Facilitator Guide
- Chapter 3: Client-Centred Solutions and Communication — Facilitator Guide
- Chapter 4: Banking Regulation — Facilitator Guide
- Chapter 5: Market Conduct, Risk and Ethics — Facilitator Guide
- Chapter 6: Banking Products, Technology and Fintech — Facilitator Guide
- Chapter 7: Payments and Financial Acumen — Facilitator Guide