QCTO qualifications › Professional Banking Officer
Professional Banking Officer - Practical Skills Workbook
Hybrid Learning Solutions · e-book
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Printed copy: R699.99 incl. VAT.
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About this book
The Practical Skills Workbook for the QCTO National Occupational Certificate: Professional Banking Officer (NQF Level 4, SAQA ID 125261). Four chapters, one for each practical module (45 credits, 12 skills): facilitating client solutioning for routine banking needs; applying foundational risk management practices, ethical decisions and FICA verification; introducing digital banking services and fintech support; and interpreting basic financial data — personal statements, ratios, budgets, presentation and financial trends. Role-play briefs, case documents, templates and competency checklists for every skill, and an integrated task in the style of the external assessment for each chapter.
- Level: NQF Level 4
- SAQA ID: 125261
- Pages: 85
What is inside
- About This Workbook
- Chapter 01: Facilitating Client Solutioning for Routine Banking Needs
- Chapter 02: Applying Foundational Risk Management Practices
- Chapter 03: Introducing Digital Banking Services and Fintech Support
- Chapter 04: Interpreting Basic Financial Data