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Cover of Quality Manager - Facilitator Guide

Quality Manager - Facilitator Guide

Hybrid Learning Solutions · e-book

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About this book

The Facilitator Guide for the QCTO Occupational Certificate: Quality Manager (NQF Level 6, SAQA ID 118768): a lecturer title, one per lecturer. Thirteen chapters mirroring the Knowledge Module, with model answers to every Check Your Understanding and review question, guidance on the curriculum's defects, the part qualification Quality Assurer and the external assessment focus areas. Not for learners. Last date for enrolment on SAQA 118768 is 31 December 2026; last date for achievement is 31 December 2029.

What is inside

  1. About This Facilitator Guide
  2. Chapter 1: Quality Management and Quality Management Systems — Facilitator Guide
  3. Chapter 2: Quality Management and the Fourth Industrial Revolution — Facilitator Guide
  4. Chapter 3: Process Management — Facilitator Guide
  5. Chapter 4: Fundamental Management Principles — Facilitator Guide
  6. Chapter 5: Managing a Quality Assurance Department or Business Unit — Facilitator Guide
  7. Chapter 6: Risk Profiling — Facilitator Guide
  8. Chapter 7: Internal and External Stakeholders — Facilitator Guide
  9. Chapter 8: Quality Management — Facilitator Guide
  10. Chapter 9: System Management and Leadership — Facilitator Guide
  11. Chapter 10: Management of Resources and Administration — Facilitator Guide
  12. Chapter 11: Standards and Statutory and Regulatory Requirements — Facilitator Guide
  13. Chapter 12: Design of Quality Measurement — Facilitator Guide
  14. Chapter 13: Quality Management Finances — Facilitator Guide

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