QCTO qualifications › Credit or Loans Officer
Credit or Loans Officer - Facilitator Guide
Hybrid Learning Solutions · e-book
R600 incl. VAT
Printed copy: R1250 incl. VAT.
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About this book
The Facilitator Guide for the QCTO National Occupational Certificate: Credit or Loans Officer (NQF Level 4, SAQA ID 125122): a lecturer title, one per lecturer. Ten chapters mirroring the Knowledge Module, with session plans for 155 contact hours, a teaching note for every section (key concept, common misconception, suggested activity), guidance on the worked examples, answer keys to every review question, and preparation for the two three-hour external assessment papers.
- Level: NQF Level 4
- SAQA ID: 125122
- Pages: 95
What is inside
- About This Facilitator Guide
- Chapter 1: Credit and the Credit Industry — Facilitator Guide
- Chapter 2: The Law and Credit Risk — Facilitator Guide
- Chapter 3: Ethics, Confidentiality and Fraud — Facilitator Guide
- Chapter 4: Credit Products and the Consumer — Facilitator Guide
- Chapter 5: Marketing and Selling Credit — Facilitator Guide
- Chapter 6: Serving Consumers and Resolving Disputes — Facilitator Guide
- Chapter 7: The Individual Credit Application — Facilitator Guide
- Chapter 8: The Business Credit Application — Facilitator Guide
- Chapter 9: Managing the Credit Portfolio — Facilitator Guide
- Chapter 10: Security at the Lending Institution — Facilitator Guide