QCTO qualifications › Credit or Loans Officer

Credit or Loans Officer - Workplace Logbook

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About this book

The Workplace Logbook for the QCTO National Occupational Certificate: Credit or Loans Officer (NQF Level 4, SAQA ID 125122). The 32 credits of work experience in four modules — promoting and selling credit, consumer queries and complaints, consumer service, and engaging with consumers and processing loan applications — with 11 work experiences, guidance on every work activity, the checklists the supporting evidence requires (including affordability and reckless-lending checklists), activity logs, mentor sign-offs and the Statement of Work Experience.

• Level: NQF Level 4
• SAQA ID: 125122
• Pages: 74

What is inside

1. About This Logbook
2. Section 01: Promoting and Selling Credit Products
3. Section 02: Consumer Queries and Complaints
4. Section 03: Providing Consumer Service
5. Section 04: Engaging with Consumers and Processing Loan Applications
6. Section 05: Statement of Work Experience

Other Credit or Loans Officer titles

• Credit or Loans Officer - Facilitator Guide
• Credit or Loans Officer - Knowledge Module
• Credit or Loans Officer - Practical Skills Workbook